Content
3 modules
Rating
Course Length
30 mins
Instructor
Joanne McLain
Released
07 Dec 2021
Description
This is an overview for case managers and other direct service workers to help them acquire a basic understanding of case management practices and the skills necessary to be successful in their job. This course presents a conceptual framework that supports clients as they develop economic stability, mobility and security.
The majority of this material is derived from The Accountable Case Manager by Frederick Richmond and Manuel Valentin, and other materials from The Center for Applied Management Practices, Inc. (CAMP).
Certificate
By completing/passing this course, you will attain the certificate The Leadership Academy
1.
Accountable Case Management in a Person-Centered/Data-Driven Organization
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2.
Reflection Workbook for this course
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3.
Please give us some feedback
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this course was excellent
I learned the differences among intake, assessment, and screening. I think the outcome matrix is a useful tool to track someone's changes and receipt of services. I think the Good Works Agency is overwhelmed but plugging along in its role. I like the fact that it looks like no one is too busy to learn new things and I think Rhonda will learn to delegate and accept that Ron might be a good resource for teaching others the new computer program.
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